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Address :
ODAN INSTITUTE
Multisound Japan group
Brezova 2247
95501 Topolcany, Slovakia
European Union
Tel: +421 38 38 111 02
Fax: +421 38 38 111 17
www.odan.jp
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Bank account information :
IBAN: ISK43 7500 0000 0040 0312 9617
SWIFT (BIC): CEKOSKBX
Name of the bank: ČSOB
Bank Address: Nam M.R. Stefanika 20
Topolcany 95501, Slovakia
European Union
VAT: 35 970 537
VAT SK: 2022108748
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We recommend you to contact us by e-mail, which is the best way to monitor your order and provide you with adequate answer from the suitable department. In case if you need urgent help with your order, or if your e-mail was not answered within 5 working days, please contact us by telephone.
Contact telephone number : +421 38 530 1002 from 9.00 AM to 16.00 PM ( + 1GMT )
QUESTIONS ABOUT ORDERING : please write to : institute@odan.jp
or with any matter concerning
problems to proceed with your order
help with suitable type of the calendar
making a change in your order { mistake with birth time atc }
taking part of our research and applying for customer number X
QUESTIONS ABOUT PAYMENTS : please write to : institute@odan.jp
or with any matter concerning
not getting your pro-forma invoice after making an order
making change in the invoice or ordered service
tracking if your payment was received successfully
in case if your X number discount was not applied
QUESTION FOR MEDICAL ASTROLOGER : please write to : calendar@odan.jp
Before you search for our help, please make sure you read our QUESTIONS & ANSWERS page where more than 60 popular questions divided into 10 categories are already answered by our astrologers. If you can not find an answer to your question we will be happy to assist you and try to answer within 5 working days.
FOR BUSINESS QUESTIONS : please write to : sales@odan.jp
If you wish to cooperate with us on business level, want to become a representative of our services in your country or need to ask us another question that is not related to the order of our services please contact our sales team.
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